What is a Community Manager? It Depends.

Last night I moderated an interesting panel of community managers working with a wide variety of institutions — one governmental, one nonprofit, and one for-profit. A friend of mine who heard about the event asked me what is a community manager. I have my own ideas about what community management means, from more than 15 …

Moderating Panel on Managing Offline Communities on August 2

I’m excited to announce that next Thursday, August 2, I will be moderating a panel discussion on “Community Managers who Manage Offline Communities” at WeWork in downtown San Francisco. I’m honored to be joined by three impressive community management professionals: Omnia Khamis, WeWork Civic Center Community Manager Ronnie Rodriguez,  Community Manager for the City and …

Mister Rogers as a Youth Development Professional

“We’d like to help children through some of the difficult modulations of life.” – Fred Rogers I finally got around to watching the documentary “Won’t You Be My Neighbor“ a loving tribute to long-time television personality Fred Rogers, or “Mister Rogers” as he was universally known by children and adults for three decades. The film …

And we’re back!

So I am finally getting this website back up, after migrating over from my old provider a couple of weeks ago. It’s been a lot harder to figure out how to work with WordPress than I anticipated, but in general I’m pretty happy with how the new site looks and operates.  

Digital Civics Toolkit: Support the Next Generation of Digital Citizens

I’m quite excited about the new Digital Civics Toolkit, a suite of educational resources to “support youth to explore, recognize, and take seriously the civic potentials of digital life.” A project that grew out of the MacArthur Research Network on Youth and Participatory Politics, the Digital Civics Toolkit is organized into five sections: Participate Investigate Dialogue Voice and Action …